Believe it or not Christmas is just around the corner, with, as I write, just 35 shopping days left. But here at BirdGuides our Christmas started way back in August (although with all the rain it did feel like December). We had a very successful Bird Fair at Rutland Water but no sooner was this over than preparations for the Christmas period began. With a host of new products and updated favourites, production was in full swing at the height of the summer; and with the production of the '09 catalogue in autumn plus preparations in our offices and staff for our busiest time of year, it’s always hectic in the latter half of the year.
So much so, we have to take on extra staff to cope with all the enquiries and orders. This year our ‘Christmas Elves’ are Andrew, Tony and Paul (shouldn’t that be Trolls?!). [Note from Fiona - where's Tony gone??]
Despite the current economic climate sales are up when compared to the same time last year, although the phones are quieter. This is due to people ordering online, which means less work for us in the office! We are approaching our busiest two weeks of the year, and are braced for the onslaught of orders, which of course will be fulfilled efficiently by the team here. Incidentally it’s probably worth noting our last ordering date deadlines, these dependent on where you are on the planet.
Thursday 4th December: Rest of the World (those quite remote areas!)
Tuesday 9th December: USA, Canada, Middle East, Australia
Thursday 11th December: Western Europe
Thursday 18th December: UK Mainland
Monday 22nd December: UK Mainland Special Delivery